OUR STORE POLICIES
We treat our customers the same way that we want to be treated... fairly, respectfully, and as quickly as possible. Here's how...
Here at Junior Motocross Imports, we are all about Customer Service and Satisfaction! We want your experience with us to be positive, enjoyable and simple. So, to be fair, and to help us keep our prices as low as possible, here are our Store Policies for your review.
If you have a problem with your item, we will do everything we can to make it right... and fast... so you can get back to riding!
Almost all of our products come with an item-specific MANUFACTURER'S LIMITED PARTS REPLACEMENT WARRANTY that we pass on to you directly from the manufacturer. ANY WARRANTY CLAIMS will be processed & handled for you by Junior Motocross Imports. View the details of our WARRANTY POLICY by clicking the link below.
RETURNS ARE ONLY ACCEPTED FOR UNUSED ITEMS IN NEW, RESELLABLE CONDITION WITH ORIGINAL SHIPPING BOX. If you need to RETURN AN ITEM, please review the details of our RETURN POLICY to determine what conditions apply to your situation.
OUR SHIPPING POLICY
How It Works
This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
This is your Warranty Disclaimer section. Some items you offer for exchange may come with a warranty, and this is a great place to inform your customers about what this includes. This section should include all the relevant information about the way your customers should care for the products exchanged. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
HOW RETURNS WORK
Everything You Need to Know
This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about a trade they’ve made, or if they’re dissatisfied with a product. Having a straightforward policy is a great way to reassure your customers that they can trade with confidence—and keep coming back for more!